Customer Service Advisor

Reading

Proactive Global is hiring for experienced Customer Services Advisor to join a leading manufacturing company in Reading, RG6 location. Candidates must have previous good customer service and data entry experience.

Location : Reading, RG6

Salary : £13.50per hour/£28k per annum

Shift Timings: Mon- Friday 8am-5pm

Responsibilities:

• Respond to technical calls/emails from global customers and internal teams, providing solutions using the internal knowledge base.
  * Process and track warranty claims to completion.
  * Maintain accurate records in the CRM system.
  * Assist with stock management and rotation in the warranty warehouse.
  * Oversee and track outsourced repairs.
  * Participate in team meetings and company events, including exhibitions and installations.
  * Maintain a clean and safe workspace, adhering to health and safety standards.
  * Ensure gaming products comply with regulations and are properly labelled.
  *- Follow health and safety procedures, ensuring a safe environment for employees and visitors.
  * Promote and support equal opportunities, treating everyone with respect and reporting any breaches to management.

Interested candidates can share their CV's at [email protected] or contact Guarvi at +44 1753306777 or apply directly to this advert!

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy.