Overview

Proactive Global is a trusted partner for Amazon, consistently providing top-tier talent to meet their dynamic and ever-evolving staffing needs. With a commitment to customer obsession and an unparalleled bias for action, Chris Aherne of Proactive Global, has been instrumental in helping Amazon quickly find the right candidates to support key business functions in Advanced Technology. Whether it's filling high-stakes roles or navigating urgent and complex requests, Chris and his team have built a reputation for delivering results swiftly and effectively.

The Challenge

In the lead-up to the Christmas period, Amazon faced an unexpected challenge: they needed to find two temporary workers with a very specific skill set and experience in Robotics Engineering, to fill critical roles in Spain for a 10-week assignment. The positions needed to be filled urgently and at very short notice. Beyond just filling the roles, there was the added complexity of ensuring that both candidates were fully compliant with Spain’s rigorous standards. One of the candidates, however, was not fully compliant with the requirements, creating an additional hurdle that needed to be addressed immediately.

The Solution

Chris Aherne and the team at Proactive Global jumped into action. Within 24 hours, Chris managed to secure two qualified candidates for the role, meeting Amazon’s urgent timeline. Not only did he fill the positions at the last minute, but he also worked closely with the non-compliant candidate to ensure they met all necessary compliance requirements before starting the assignment.

This level of service speaks to Chris’s customer obsession and his commitment to ensuring that Proactive Global’s candidates meet and exceed the high standards expected by Amazon. As a result, both candidates were able to begin their assignments in Spain without delay, and Amazon was able to continue their operations seamlessly during the busy holiday season.

The Strategy/Implementation

To meet Amazon’s pressing need, Chris Aherne implemented a targeted strategy to quickly identify suitable candidates. Key factors considered included:

• Prior Amazon Experience: Chris prioritized workers with previous Amazon experience to ensure they could hit the ground running.
• Pre-Existing Amazon Setup: Candidates who were already set up and onboarded with Amazon were favored to avoid delays, enabling them to start immediately.
• Availability and Willingness for Short-Term Work: The search focused on candidates available for short-term roles over the Christmas period, who were open to temporary assignments.

Drawing on an existing candidate pool, Chris proactively reached out to pre-qualified individuals, going beyond the standard approach to ensure success. Recognizing the urgency of the situation, Chris made himself available outside of regular office hours to speak with candidates, showing appreciation for their time and reinforcing the high stakes of this placement.

The Results

• Fully Compliant EU Workers: Both candidates met all EU and Amazon compliance standards, ensuring a seamless onboarding process.
• On-Time Project Delivery: The project remains on track to be delivered on time, allowing Amazon to maintain operations during the critical holiday period.

Client Testimonial

"My interaction with Chris and Proactive has always been very open and supportive. Chris ensures he provides all the support that was requested at the soonest, demonstrating customer obsession. A very recent example is where Chris supported an urgent request for resources within a 24-hour time window, which is phenomenal bias for action. The quality of resources provided by Proactive meets the Amazon bar, and some resources even go beyond what was asked, raising the bar for the next resource. (And Chris insists on the highest standards by topping the set bar). I would recommend Chris & Proactive services for customer obsession, insisting on high Amazon standards, and bias for action to find the best resources in the business for Amazon requirements." - Keyur Ketkar

This testimonial highlights the core principles that have made Proactive Global a key partner for Amazon—rapid response times, dedication to excellence, and an unwavering commitment to meeting and exceeding the client’s expectations.

In summary, Chris Aherne and his team at Proactive Global have once again demonstrated their expertise in handling urgent, complex staffing needs, ensuring that Amazon receives the talent it needs to maintain its high operational standards, no matter the timeline or challenges.

To discuss your technical talent and hiring needs, please get in touch with the experienced Proactive Global team today: [email protected]